ARPA-H Customer Experience Hub partners with Texas A&M Health

Texas A&M University Health Science Center (Texas A&M Health) has been named a “spoke” for the Advanced Research Projects Agency for Health (ARPA-H) Customer Experience Hub. Formed in 2022, ARPA-H is a federal agency with a goal of improving health care nationwide by increasing access to clinical trials, enhancing patient-centered approaches to improve health outcomes and bringing medical advances to more patients.  

The ARPA-H Customer Experience Hub, with its central hub in Dallas, is a network of more than 300 organizations and companies—called spokes—encompassing industry, academia, nonprofit, government and other health and strategic stakeholders. The ARPA-H Customer Experience Hub provides the ability of leaders in medical and biomedical research within these spokes to collaborate on projects and gives them access to funding opportunities by ARPA-H. 

“We are honored to have been designated as a spoke for the Advanced Research Projects Agency for Health (ARPA-H) Customer Experience Hub,” said Indra Reddy, PhD, chief operating officer and vice president of Texas A&M Health. “Advancement cannot be done in silos. As a proud member of this consortium, we will be contributing to a collective pursuit of innovations, addressing not just health care challenges in Texas, but those afflicting the entire nation.”   

Texas A&M Health points of contact are Kenneth S. Ramos, MD, PhD, for research projects, Dana Acton for federal relations and Chad Wootton for partnership development. “We look forward to connecting our investigators and partners with ARPA-H possibilities and stand ready to assist any at Texas A&M who’d like to bring innovative ideas in human health to bear,” Reddy added.  

As part of the ARPA-H Customer Experience Hub, Texas A&M Health joins a network of local, regional and national efforts to develop and implement products and services that incorporate patient considerations at all stages of research and development. By reaching diverse and representative populations, the Customer Experience Hub aims to drive successful adoption of innovations that improve health for all Americans.